Blog


January 7, 2020

Why Customer Service?

I have, what many would consider, an unhealthy obsession with customer service! There are not many things in this world that wind me up more than poor customer service - something I am sure that my...

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January 2, 2020

My 2019 in review

This will be my first ever 'Year In Review' but hopefully not my last! I'm going to go back a little from 2019 by 3 months to give some context around why 2019 went the way it did so bear with me for...

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December 18, 2019

Just submitted my first ever CFP!

Emotion for the day: terrified! Today is the day I have submitted my first ever CFP for a conference of any size at all and quite honestly, it's scary! At the same time, I'm incredibly excited at...

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October 23, 2019

Remote working

I consider myself to be very fortunate that I work in the industry that I do! I also consider myself very lucky to be working at the company that I do too! One of the reasons for that, is that I get...

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